I have faced dental issues all my life. I remember
going to the dentist since my school days, I had so many cavities and fillings
done, many minor treatments to correct the state of my teeth. I had to avoid
eating so many things due to this issue. As I grew up the situation started
getting worse. Almost 1/4th of my jaw was treated, I had gotten 4 crowns
and multiple root canal treatments, after which my teeth were finally in a
position to bite.
Just 7 months back, the state of my teeth
started deteriorating, my previous crowns chipped off and teeth were sensitive again. All
in all, I had a dental crisis. I got it checked by my dentist here in Canada,
he examined everything and told me that I needed to get rid of the previous
crowns and get new ones. The quote that he gave me was quite expensive, which I
honestly did not expect, as he is my regular dentist. So, I dropped the plan to
get my treatment done by him.
I decided to search for more affordable
options and better dental clinics… went through many websites and reviews. I shortlisted
a couple of clinics and visited them, but I received more or less the same quote
which wasn’t worth considering. Just a few days later, I had a talk with my
cousin in India, as she is a dental student, I told her about the issues I was
facing. She recommended that I must check Dentzz Dental as they specialize in
cosmetic dentistry and are well known India. Apparently they rank no1 according
to a Times Survey in dentistry which was something that totally swayed me.
I thought of checking their website, I went
through the Dentzz reviews at http://www.guiltybytes.com/2016/09/my-visit-and-review-of-dentzz-dental.html
and http://www.letsexpresso.com/fashion/dentzz-dental-clinic-review/ which seemed to be good. The only issue was
that they were situated in India (Dentzz Dental Mumbai & Dentzz Delhi) and
Dubai. I planned to call them to find out get certain information. I called
Dentzz Dental, Mumbai (Kemps Corner, Whitehall) Branch to know about their
price for dental implants. The receptionist there took the extra time to
explain each and everything considering that I cannot visit them for detailed
information and consultation. She connected me to Dr. Aakanksha
Chandak so that I get a better understanding of what
would be my dental treatment procedure and the number of sessions. The doctor
at Dentzz was really nice and courteous to speak to me for almost an hour to
understand my situation, he asked me to mail him my reports. After the
conversation with the doctor, she stated that I would need dental implants for
sure and that he would treat gum recession as well. After the conversation, the
receptionist quoted the price for the total treatment, and I actually found it much
more reasonable compared to the dentists here in Canada.
I am an Indian living in Canada, I shifted
here a few years ago with my husband. We visit home once every year and since
our trip to India was due, we decided to visit Dentzz Dental in Mumbai as my
situation had not gotten any better in the past 3 months. We took an
appointment with them for 2 months later, booked the cheapest flight to India
and managed our office work and leaves in the meanwhile.
In those 2 months, I had frequent calls
with the dentist as I had to take certain precautions before we started the
treatment, the doctor was helpful and went that extra mile to guide me before I
came to the country. I had to complete certain formalities and send scanned
documents which I did, and the receptionist made sure to manage all the
paperwork there. 2 months later, the
time had arrived and we landed India.
The day we reached Mumbai, we were given a call to know if we had landed safely. I had my appointment 2 days later for which they called and confirmed once again, provided me with the address of their Dentzz Kemps Corner clinic, as we were staying in Mahalaxmi at my parent’s place, and Kemps Corner was the closest.
We visited the Dentzz Kemps Corner clinic
and met with the receptionist, she was sweet indeed in person as she was on the
phone. The staff offered water, tea and coffee. The ambience of the clinic
itself gave me a positive vibe and took away a bit of my nervousness. The
clinic was very clean and had a pleasant smell too.
Dr. Aakanksha
Chandak finally saw me, she understood my dental
history once again in person, in order to know the treatments that can be
carried out and that cannot be done. She
sat with me and my husband for around 45 minutes, she then examined my teeth and
informed me in addition to the dental issues I already have, I had decayed a
tooth, which needed to be taken out and one of them needed root canal before I
could get dental implants. Hearing all this, I actually got scared but the
dentists from Dentzz Kemps Corner explained the procedure in detail and step by
step sessions, which calmed me down. Dr. Aakanksha
Chandak was highly professional and at the same time
welcoming. She made us feel at ease and comfortable.
After a lot of discussion, we decided to
get a total of 5 crowns, 4 which I already had to and an additional one because
of my decayed tooth, which needed cleaning and a root canal treatment.
In my first sitting, the doctor took my
X-ray and did few other tests to decide how we would be going about the
treatment. The doctor treated the decayed part and started with the root canal
treatment. After she removed and treated the damaged portions of the teeth, she
numbed the area with local anesthesia to shape the chewing surface to
accommodate an implant. She took an
impression of two of my teeth for the crowns. She fitted temporary crowns, they
helped me sense how my permanent restoration would feel like. She suggested to
avoid sticky and crunchy food as it was difficult to chew.
In the second and third sitting, the doctor
worked on the other 3 crowns, carried out the same procedure, fit temporary
crowns. She had finalized on fitting all the permanent crowns in the fourth
sitting.
In the meanwhile, over the course of all my
sittings I had made a good friend at the clinic. Her name was Paula, and she
was here with her husband and they had come all the way from Perth. He was in
need of a full mouth reconstruction and they would be staying in India for a
few weeks at least. Apparently she didn’t seem to mind it though because she
would joke that it was a dental honeymoon for her. Would you believe, she had
come to Dentzz two years ago for some veneers and doctor had done such a good
job that she could not stop praising them. This year when her docs back home
had suggested some bizarre insane cost for her husband’s dental treatment, she
didn’t think twice, just called Dentzz and in a few weeks she was here! Meeting
and chatting with Paula really helped me over the course of my treatment, her
faith in doctor reassured me only and she was good fun to hang out with before
my sessions. People like her show just how good Dentzz is and how their service
is simply top notch.
So in a few days, I again visited the
Dentzz Kemps Corner clinic for my last session, the doctor was energetic and
smiling as always, she totally boosted my confidence as I was really nervous
thinking how this would turn out to be. She took out my temporary restorations,
and placed the permanent ceramic crowns and they fit perfectly well in the
gums. She buffed and polished them and checked if my bite was correct. The
sessions were long and I could only hope for it to work out well. After the
doctor got done with the finishing, he handed over the mirror to me.
It took a lot to lift up the mirror and
look at myself after the treatment, as I have faced a really bad experience in
past with my previous dentist.
When I saw myself, I was emotional. I was
so happy! The colour of the crown matched my natural teeth colour. It didn’t
seem like I had artificial fittings. This was the happiest moment I had in the
record of past 7-8 months. She told me that I could eat everything now.
The doctor had called me for one last
appointment to check the crowns and the fittings. She saw me after a week, and
I literally broke down. It was an emotional moment, I had the first piece of
cake after I don’t even remember how many months. I had food that I couldn’t
for so long. I was smiling all along and just couldn’t stop. I was just thankful
for everything Dr. Aakanksha Chandak
had done for me.
All throughout my time here, doctor and the
Dentzz Dental staff took utmost care of my stay and comfort. I didn’t face an issue
even once.
I am so happy that I visited Dentzz Dental
Clinic, they lived up to what they promised. I was quoted the best price. I
wasn’t overcharged, in fact I paid quarter of what I would have paid in Canada.
A week later I faced a little problem with
the crown while eating, I called the doctor, and she gave me an appointment for
the next day itself. She fixed the issue and gave me some meds in case I
experience pain. I was surprised and happy to see the instant solution to my
problem. It has been 4 months now, and I haven’t faced any difficulty after my
treatment with them. I am back to Canada, and I still call my doctor if I have
any query.
If you are looking out for Dentist in Mumbai then I would suggest you Dentzz,
as price is competitive and the facility has best in class infrastructure and
highly trained management to maintain the dental standards.
Thank you Dr. Aakanksha Chandak!
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